The Amélio solution is a SaaS (Software as a Service) application accessible via a web browser, ensuring optimal compatibility with the most common business environments.
Operating System Compatibility
Windows
The solution is compatible with Microsoft Windows 10 and later versions. It keeps up with system updates, including "service packs."
macOS
Compatibility is ensured with Apple macOS 12 (Monterey) and later versions.
iOS and Android
The solution is compatible with major mobile platforms:
Apple iOS 15 and later versions.
Google Android 8 and later versions, including Samsung Knox version 2.4 and later.
Browser Compatibility
The solution works on modern web browsers without requiring additional installations:
On Windows: Microsoft Edge Chromium (current and future versions) and Google Chrome (current and future versions).
On macOS: Microsoft Edge Chromium (current and future versions) and Safari (current and future versions).
Other supported browsers: The solution is also compatible with Firefox, Opera, and other modern browsers, subject to the latest updates.
Tracking Updates
Our team continuously monitors technological advancements to ensure that the platform remains compatible with future versions of the mentioned operating systems and browsers.
No Administrator Privileges Required
No local installation or administrator privileges are required to use Amélio on user devices. Clients have built-in controls within Amélio, allowing them to manage users and administrators independently.
Updates and Patch Deployment
Updates and patches are applied transparently and without impacting existing configurations or platform customization.
All patches follow a rigorous change management process and are tested and validated in a dedicated environment before being deployed to production.
Service Continuity: Updates are applied in an optimized manner to minimize any disruption and require no action from users.
No Unauthorized Changes: Amélio commits not to alter any customized settings without prior agreement from the concerned parties.
Optimized Scheduling: Updates are performed outside of business hours (EST) to minimize any platform disruption.
Additionally, Amélio ensures over 99.99% availability. You can check the platform’s real-time status here: https://amelio1.statuspage.io/.
Need more information? Feel free to reach out to our support team at [email protected] !