Close a survey
Need to end data collection earlier than planned? You can close a survey at any time.
How to close a survey:
Open the survey
Go to the Status tab
Click Close Survey
You can also perform this action from the Launch step.
What happens when a survey is closed?
Once closed:
all survey links become inactive
employees can no longer submit responses
any remaining automatic reminders are cancelled
you can begin analyzing your results with no risk of uncaptured data
Continuous Improvement surveys
For a continuous survey, it is not necessary to close the survey between each occurrence. If you wish to close your recurring survey, it will cancel all future occurrences.
Reopen a survey
If a survey was closed accidentally or too early, you can reopen it.
How to reopen a survey:
Open the survey
Go to the Status tab
Click Reopen the Last Survey Occurrence
Employees who have not yet completed the survey will be able to submit their responses.
💡 Responses that have already been submitted are preserved. Only employees who have not yet responded or those using a universal link will be able to answer.