Communicating the initiative is a crucial step in ensuring its success. Here are some best practices and key messages to consider in your communications:
Define your communication plan
Employee experience is a shared responsibility among all and involves all actors in the organization. A communication plan will help you define your key messages for each stakeholder.
Consult our suggested communication steps and guidelines to ensure everyone's engagement: The communication plan and its key messages.
Clearly communicate your vision
The success of the initiative depends on a clear understanding of the organization's objective and intentions.
Each of your communications should remind employees that their opinion matters. This is an opportunity for employees to have an impactful influence on the next initiatives related to their work experience.
Encourage feedback
In order to take into account everyone's work experience and create a stimulating environment, we recommend emphasizing your interest in receiving both positive and constructive feedback.
These comments will guide you in identifying the elements that employees appreciate the most, as well as potential solutions to the concerns they have in their work experience.
Manage expectations
To ensure proactive expectation management, it's important to clarify to employees in advance how you plan to provide feedback on the survey results.
Present the overall process (before, during, and after the survey) in a few key points so that employees have a complete understanding of the initiative.
Understanding how the results will influence the organization's actions will motivate employees to participate and share their ideas or suggestions.
Prepare managers
Some questions will be more relevant to the employee's immediate manager/supervisor.
We recommend emphasizing the use of the survey to understand what employees appreciate about the current management approach and what they would like to experience more in the management relationship in the future.
This will help foster a motivating management culture and guide managers in adapting their approach based on what's important to employees.
Consult our templates and tools
To access relevant communication templates and tools for your initiative, refer to these articles:
Amélio also offers various tools to engage your managers throughout the initiative and help them bring it to life within their team: