The survey questionnaire can be edited to reflect your organizational culture as well as your objectives and strategy.
This allows questions to reflect the reality of employee experiences and the corporate culture that is unique to your organization.
For example, if your organization promotes flexible remote work measures, you might mention some measures in your questionnaire, such as:
"I think employees are really supported when they use flexible work measures (ability to work remotely, flexible work schedule)."
However, if your organization does not offer flexible work arrangements, this question should be removed.
Here are the steps to edit a questionnaire:
Click on Surveys
Select the survey you want to edit and click on the three dots to the right of the survey title, then select Edit Survey.
The survey editor will then open up.
From here, you will be able to edit the questionnaire.
Clicking on the three vertical dots on the right of a question will bring up a options that allow you to: edit a question, disable it, or delete it.
Company beacon
Note that when a question has the [Company] tag, this tag will be replaced by the company name when the survey is being completed. It will also be assigned in the results.
It is not necessary to edit the question to remove this tag unless you do not want your organization's name to appear in the question.
Order of questions
The order of the questions can be defined when a survey is carried out with the frequency "On demand" option, i.e. a one-shot survey.
You can adjust your questionnaire's view format at the top of the survey page.
By clicking on Survey order, the questions will be displayed in the order they are asked. You can change this order by dragging the questions from top to bottom with the help of the = sign.
Note: For ongoing continuous surveys (e.g. weekly, monthly, etc.), questions are distributed according to the survey algorithm, and the order cannot be defined.
Create a question
You can create different types of questions depending on what you want to measure. Simply click on + Add new question.
Rating and open-ended (text) questions generally provide more accurate and nuanced information.
Each question can be assigned to a specific engagement factor and sub-factor.
If you want your new question to be asked based on the employee's response to the previous question, select the conditional question option.
Then identify the associated question and what response threshold is required to trigger your sub-question.
For tips on how to create a question, visit this article: Practical tips for reviewing and drafting a survey questionnaire.
Did you know that the conditions follow an exclusion logic? That means when a limit value is defined, it is not included.
For example, a condition like “less than 8” will display the question for answers 1 through 7, but not 8. To include 8, you need to select “less than 9.”
This rule also applies to “greater than X” or “between X and Y,” where the values X and Y are excluded.
For instance, specifying “between 3 and 7” will display only answers 4, 5, and 6.
Adjusting the boundaries allows you to define which values to include or exclude.
Edit the survey in English
To change the survey questions to English/French or to translate the questions you have created, we recommend the Translation tab located on top of the Questions in the Survey's editor mode. This will allow you to view all questions in both languages side by side.
An option for importing translations is also available through the same "Translation" tab.
By clicking on the "Import Translations" button, you will be prompted to download our translation template and import it into the platform.
Note: The import function also works for partial translations (e.g., it is not necessary to import translations for all questions).
We recommend that you make your changes as you go to follow the thread of your modifications.
If you are editing a multiple-choice or check box type question, you will also need to translate the answer choices.