When you have completed your list of employees, there might be errors, such as some employees not being assigned to the correct department, manager, or other demographic attribute.

These errors can be easily rectified by editing an employee's profile (refer to the following article: Modify an employee's profile).

It is important to note, however, that these modifications will only be applicable to future surveys.

If a survey has already been conducted before the employee's profile was updated, it is expected that the previous results will not reflect the recent changes.

Amelio is designed to maintain a record of demographic attributes for the purpose of conducting consistent analyses.

Amelio assists organizations in measuring the improvement in engagement over months and years. Therefore, the platform maintains a history of your work environment for the entire organization, and it must represent the demographics at the time the climate was measured.

For example, when an employee changes teams and is now assigned to a new department and a new manager, their responses to previous surveys should not be attributed to this new team, as they are not representative of it. The employee responded to the previous surveys based on their team at the time and their former manager.

Thus, their previous responses do not apply to their new team, and it would be inconsistent to base the analysis of this team on results obtained in another team. It's not the same work environment, the same relationship between colleagues, with the manager, etc.

For this reason, changes to an employee's profile will be used for future surveys only.

An option to reassign results is available to correct demographic attribute errors. This function will update the results of one or all occurrences of a survey based on the current demographic attributes of employees.

In other words, all survey results were recorded based on the demographic attributes of the employees at the time they received the survey.

By using the result reassignment function, this will replace the employees' demographic attributes in the results from those recorded at the time of the survey with those listed in their profile at the time this option is applied.

To access this option, click on Administration → Manage Employees → Update Employees.
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To use this feature, we suggest you contact us beforehand at [email protected].

Concrete example

A survey has been launched and you are in the process of analyzing the results. When you open the Segments report, you notice that the Sales department should only have 20 employees, but you see 26 in the report:
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This means that 6 people were assigned to it by mistake.

You can change the profile of these 6 employees to reassign them to another department, but this will not update the results of previous surveys. The changes you make will apply for the future, so the next surveys of these employees will be counted in their new department since they have changed departments.

You will still see 26 employees in the Sales department.
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If you would like this number to be updated, you can use the Update Employees function. This will assign the results of those 6 employees in error to the new department you have indicated in their employee profile. As a result of this reassignment, the Sales department will show 20 employees.
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