Automatic reminders are an easy way to boost participation without having to follow up with employees manually.
Automatic reminders are sent only to employees who have not yet completed the survey. Employees who have already responded are automatically excluded from reminder emails, so no one receives unnecessary reminders.
Before you send a reminder, make sure you reviewed your communication. For more details on this procedure, visit: Email to send the survey.
Edit reminder dates
Need to adjust your reminder schedule?
Here's how:
Go to Surveys
Click the three-dot menu next to your survey
Select Edit Survey
Go to the Launch step
Update the reminder dates
Save your changes
The new dates will be used for the upcoming reminders.
Schedule an additional reminder
Want to give participation one last boost?
If your existing reminder dates have already passed, simply replace one of the previous reminder dates with a new future date. The system will automatically send another reminder on that date.
It's an easy way to schedule a third reminder.
At what time are reminders sent?
Automatic reminders are always sent at the same time as the original survey launch.
For example, if your survey was launched at 9:00 AM, every automatic reminder will also be sent at 9:00 AM.
If you send a reminder manually, then it will be sent at the time you trigger the event. For more details on manually sending a reminder, please refer to this article: Currently being surveyed...