The availability period for a survey depends on the type of survey and your organizational realities.
Automated Surveys
For automated continuous improvement surveys (e.g. monthly, bi-monthly), the survey will be accessible from the moment it is sent until the next occurrence.
For instance, if you conduct monthly surveys, it means that your employees will be able to complete the current survey at any time during that period.
The following month, when a new monthly survey is generated, employees will receive a new email to respond to the current occurrence. The previous month's survey will no longer be accessible.
The platform will ensure automated sending and your survey will be automatically rescheduled according to the frequency you have chosen.
One-time Surveys
For one-time surveys (e.g. Mobilization Diagnosis, ad hoc survey), they are scheduled on demand and are accessible from the moment they are sent until you stop the survey.
These surveys, therefore, have a completion period that you can determine since you can close the survey at the time of your choice.
Best Practices for a One-Time Survey
It is recommended to provide approximately two weeks for employees to respond to the survey.
However, this period may be shorter or longer depending on your organizational realities.
For example, if you conduct the survey during a period of vacation or leave, it is preferable to provide a three-week period to ensure that employees can respond before or after their leave.
If employees work on multiple shifts (e.g. day, night and weekend) or have atypical schedules (monthly schedule over a period of 14 consecutive workdays), it is also preferable to provide a survey duration of 3 or 4 weeks to cover all work periods.
Conversely, if you are able to gather employees in the first few days following the launch of the survey so that they can complete it, it is likely that after only 5 or 7 days, you will have already achieved the maximum participation rate.